How to Make a KK8 E-Wallet Deposit with Touch ’n Go

Access Your Account Before Depositing

Sign in to your account before starting the deposit process. You can begin from https://kk8official.my (Naked URL) and access the Deposit section after entering your account.

Open the Deposit Section

Select Deposit to view the available ways to add funds. Users who need an overview of the general funding process can follow How To Top Up (/en/user-guide/how-to-top-up) (Internal Link) for additional guidance.

Choose the Deposit Channel

Open the deposit channel options and select Touch ’n Go when you want to use the supported e-wallet payment method. Check the payment details displayed on the platform before continuing.

Step 1: Click Deposit

Select Deposit from your account to begin. This opens the funding area where the currently available payment channels can be reviewed.

Step 2: Select the Deposit Channel

Open the deposit channel selection and choose Touch ’n Go for the e-wallet payment flow. For information about other supported payment options, see EzPay, FPX and TnGO (/en/user-guide/ezpay-fpx-and-tngo) (Internal Link).

Step 3: Enter Your Top Up Amount

Enter the amount you want to add to your account in the designated field. Review the figure carefully before submitting to make sure the requested top up amount is correct.

Step 4: Submit to Proceed

Select Submit to proceed after checking your top up amount. Review any transaction information shown on the next screen before moving to payment.

Step 5: Click Pay

Select Pay when the displayed payment information matches your intended transaction. This continues the process through the relevant Touch ’n Go payment interface.

Step 6: Enter Your PIN

Enter your PIN through the appropriate e-wallet interface to authorise the payment. Keep your PIN private and do not disclose your authentication information to another person.

Step 7: Confirm the E-Wallet Top Up

After completing the payment authorisation, check the transaction result. A successful status indicates that the e-wallet top up process has been completed, although the account balance should still be checked to confirm that the transaction is reflected correctly.

Review Your Account Balance

Return to your account after the payment is completed and check your available balance. This helps you verify whether the deposited amount has been credited to the intended account.

Check Your Deposit History

Use Track Your Deposit History (/en/user-guide/track-your-deposit-history) (Internal Link) when you need to review previous deposit records or locate a specific transaction.

Find the History Section

If you are unsure where transaction records are located, Navigating the Platform (/en/user-guide/navigating-the-platform) (Internal Link) explains how to access the History area and other important account features.

What to Do If the Balance Has Not Updated

Avoid immediately repeating the same payment if the transaction has already been authorised. First check the displayed payment status and your deposit history. If further assistance is required, use the customer service option available through the account area and provide the relevant transaction information.

Check the Amount Before Paying

Review your top up amount before selecting Submit and again before authorising payment. This simple check helps reduce the risk of confirming an unintended amount.

Keep Your PIN Private

Your e-wallet PIN is sensitive authentication information. Enter it only through the appropriate payment interface and never share it with another person.

Avoid Duplicate Transactions

If your payment has been submitted but the account balance has not updated immediately, check its status before initiating another top up. This makes it easier to avoid unintended duplicate payments.

Review Promotions Before Selecting an Offer

If a deposit is associated with a promotional offer, visit KK8 Promotions (/en/promotions) (Internal Link) and read the relevant eligibility requirements and terms before participating.

Use the User Guide for More Payment Help

The User Guide (/en/user-guide) (Internal Link) provides additional instructions for deposits, payment channels, withdrawal accounts, transaction histories and other account functions.