How to Track Your Withdrawal History on KK8

Sign In to the Correct Account

Access https://kk8official.my (Naked URL) and sign in to the account associated with the withdrawals you want to review. If you need help accessing your account, visit Login (/en/login) (Internal Link) for sign-in information.

Prepare the Relevant Transaction Details

Knowing approximately when you submitted the withdrawal can make the search easier. Prepare the relevant start and end dates and, when possible, know whether you want to check pending, approved, rejected or other available transaction statuses.

Step 1: Click the History Button

Select History from your account interface to access your transaction records. The history area allows you to review different types of account transactions rather than only withdrawal activity.

Step 2: Select Withdrawal as the Transaction Type

Find the Transaction Type filter and choose Withdrawal. This helps narrow the history results so that you can focus on withdrawal-related records instead of unrelated transactions.

Step 3: Enter the Start and End Dates

Set the relevant start date and end date for the period you want to review. Choose a date range that covers when the withdrawal request was submitted so the corresponding record can be included in the results.

Step 4: Select Your Preferred Status

Choose the appropriate status filter based on the record you want to find. Available options may include pending, approved, rejected or other statuses displayed in the transaction history interface.

Step 5: View Your Withdrawal History

Review the withdrawal records returned by your selected filters. Check the available transaction information carefully to identify the withdrawal request you are looking for.

Pending Withdrawal Records

A pending status generally indicates that the withdrawal request has not yet reached a final displayed status. Refer to the latest information shown in your transaction history rather than assuming that a pending request has already been completed.

Approved Withdrawal Records

Use the approved status filter when you want to locate withdrawal requests marked as approved in your history. Review the individual transaction details shown for the record to confirm that you are checking the correct request.

Rejected Withdrawal Records

Select the rejected status when looking for withdrawal requests marked as rejected. If further action is required, rely on the information provided for the transaction or the available support options rather than repeatedly submitting the same request.

Other Available Statuses

The transaction history interface may display additional statuses depending on the processing stage or available system options. Treat the status shown for the individual record as the current reference for that transaction.

Adjust the Date Range When a Record Is Missing

If you cannot find a withdrawal, check whether the selected date range covers the day the request was submitted. Expanding or correcting the start and end dates can help you locate older transactions.

Check Your Filters Carefully

An incorrect transaction type or status filter can hide the record you are trying to find. Confirm that Withdrawal is selected and change the status filter when you need to review a different group of transactions.

Learn How to Make a Withdrawal

If you have not submitted a withdrawal yet, read How to Withdraw (/en/user-guide/how-to-withdraw) (Internal Link) for the withdrawal process, including adding a payment method and submitting the required details.

Set Up a New Withdrawal Account When Needed

Users who need another payment method can follow How to Add New Withdrawal Account (/en/user-guide/how-to-add-new-withdrawal-account) (Internal Link) to learn how to choose a preferred bank and submit the account number.

Review Deposit Records Separately

Withdrawal and deposit records serve different purposes. To review previous top-up transactions, use Track Your Deposit History (/en/user-guide/track-your-deposit-history) (Internal Link) instead of the withdrawal transaction filter.

Find Other Transaction Features

The History section can be used to access different transaction information. Read Navigating the Platform (/en/user-guide/navigating-the-platform) (Internal Link) for guidance on finding History and other account functions.