How to Use the Restore Button Correctly on KK8

The Restore function is used after an applicable bonus has met its total turnover requirement. Once the requirement is satisfied, the Restore button allows the remaining eligible balance to be transferred from the relevant bonus or free credit wallet to your Main Wallet.

Bonus Wallet and Free Credit Wallet

Start by checking the balance shown in your Bonus Wallet and Free Credit Wallet. These balances should be reviewed separately from your Main Wallet so you know which funds are associated with a bonus or free credit before attempting a restore.

Total Turnover Requirement

A bonus must meet its applicable total turnover requirement before the remaining eligible balance can be restored. Check the displayed bonus information carefully rather than using the Restore button before the requirement has been completed.

Step 1: Check Your Wallet Balances

Review the balances in your Bonus Wallet and Free Credit Wallet. If you need help finding wallet-related sections, see Navigating the Platform (/en/user-guide/navigating-the-platform) (Internal Link) for an overview of the account interface.

Step 2: Confirm the Turnover Requirement Is Met

Check whether the applicable bonus has completed its total turnover requirement. The Restore process should be used when the required turnover condition for that bonus has been satisfied.

Step 3: Click the Restore Button

Once the applicable requirement has been met, click the Restore button for the eligible balance. Use the button associated with the relevant wallet or bonus rather than assuming every displayed balance is ready to transfer.

Step 4: Confirm the Balance Transfer

After a successful restore, the eligible leftover balance is transferred to your Main Wallet. Check your Main Wallet balance afterward to verify that the restoration has been completed.

Step 5: Review Your Main Wallet

Return to your Main Wallet and review the updated balance. You can begin from https://kk8official.my (Naked URL) and access your account to check the wallet information available to you.

Check the Correct Wallet

Verify whether the balance is held in the Bonus Wallet or Free Credit Wallet before proceeding. Checking the correct wallet helps you understand which balance is subject to the applicable turnover requirement.

Check the Required Turnover

Do not treat the existence of a wallet balance as confirmation that it can already be restored. First confirm that the bonus has met its stated total turnover requirement.

Review Bonus Information

Bonus conditions can differ depending on the promotion involved. Review the applicable promotion details and requirements before attempting to restore a balance. You can browse Promotions (/en/promotions) (Internal Link) for available promotion information.

Check Your Rebate Information Separately

Bonus restoration and rebate records serve different purposes. If you want to review rebate activity rather than restore an eligible bonus balance, follow Track Your Game Transaction And Rebate History (/en/user-guide/track-your-game-transaction-and-rebate-history) (Internal Link).

Leftover Balance Moves to the Main Wallet

When the Restore action is successful, the eligible leftover balance is transferred to the Main Wallet. Review the updated wallet balance before taking another account action so you can confirm that the transfer has been reflected.

What If the Restore Button Cannot Be Used?

If restoration is not available, recheck the applicable bonus turnover requirement and the balance shown in the relevant wallet. Avoid repeatedly clicking the button without first confirming whether the bonus conditions have been completed.

Learn More About Bonus Activity

For related account rewards, visit Daily Check In (/en/daily-check-in) (Internal Link) to learn about the check-in feature, or review Daily Check In Bonus (/en/user-guide/daily-check-in-bonus) (Internal Link) for the corresponding user guide.

Manage Your Account with the User Guides

Wallet restoration is one part of account management. For guidance on funding your account, see How To Top Up? (/en/user-guide/how-to-top-up) (Internal Link). For other account features and instructions, browse the User Guide (/en/user-guide) (Internal Link).